Homewood-Flossmoor High School
ParentConnect Information Page

Login Problems:
   Parents, be aware that you are allowed three login attempts before the system automatically locks your account for 60 minutes.
   Also, please only register ONCE. Do not register multiple times for the same account.

Grade posting dates:
    Updated grades will be posted the evening that grade reports are mailed. Grades will be available on the following dates.

ParentConnect LogIn Page  Use this link to log in to your account.

Downloadable Forms:
    ParentConnect information packet (pdf format)
        View this form for basic information on how to set up an account, access grades and attendance, change a password, etc.

Frequently Asked Questions:
What is ParentConnect?  
Who can use ParentConnect?  
What do I need in order to use ParentConnect?
Can I use ParentConnect from any computer?  
How do I register?  
Once I have registered, when can I get started?  
How do I login?  
Can I send a message to a teacher?  
What if I lose my password?  
Can more than one parent have access to a child’s records?  
How current is the information on ParentConnect?  
What if the information on my child’s records appears to be incorrect?  
What do I do if I get locked out of my account?   
How do I request email notification of my child’s attendance?  
Who can I call for help and information on my account?

 

What is ParentConnect?
   ParentConnect is a collaboration tool that allows parents to keep track of their child’s academic progress using an online website. This password protected website will allow parents to view a child’s schedule, grades, daily attendance, tardies, and course history. Homework assignments are not available at this time.
 

Who can use ParentConnect?
   Any and all parents or legal guardians that have legal rights to view their child’s school records can use this tool.

 

What do I need in order to use ParentConnect?
   Access to a computer that is connected to the Internet is all that is needed. A working email address is only needed if a parent wishes to have alerts emailed to him/her.

 

Can I use ParentConnect from any computer?
   You can use a computer from anywhere, as long as that computer has access to the Internet. Libraries, internet cafes, hotels, and other sites that have internet access can be used to access ParentConnect.

 

How do I register?
   On the H-F main page (www.hfhighschool.org) choose the ParentConnect Register link. Click the Register button at the bottom of the page to connect you to ParentConnect’s main screen. Click the register button to open the registration form. Fill out the form completely and hit the submit button. Once you hit the Submit button, a release form will appear. You must print this form out, sign it and either send it to the school or fax it to the school. View the ParentConnect Information packet for more detailed information.

 

Once I have registered, when can I get started?
   Once you have submitted the completed registration and have mailed or faxed in the signed release form, we will contact you via US mail with your login ID and password. Once you have received this login ID and password through the mail, you can begin to enjoy the features of ParentConnect.

 

How do I login?
   Once you have received your login ID and password, you can log back into www.hfhighschool.org/parentconnect and click the Login button to enter ParentCONNECT main page. Type in your login ID and then type in your password.  Then click the Login button. The first time you log on, the introductory screen will display. Select the Settings button at the top right side. This will open up a settings window. You can change your password to something more easily remembered. View the ParentConnect Information packet for more detailed information.

 

Can I send a message to a teacher?
   Yes, you can. On any of the screens where the teacher name is in blue and underlined, just click on the teacher name. This will open a message box that allows you to type a message to the teacher.

 

What if I lose my password?
   If you lose your password, email HelpDesk@hfhighschool.org with your name and the name of your student and a phone number that we may reach you at. We will reset the password and contact you.

 

Can more than one parent have access to a child’s records?
   In some situations yes, but normally there is one password per household.

 

How current is the information on ParentConnect?
   Attendance and tardy information is updated daily. Grade information is only uploaded 8 times a year, according to the dates listed at the top of this page. Grade updates coincide with mailing dates. For the 2006-07 school year, student assignments are updated every night.
 

What if the information on my child’s records appears to be incorrect?
   Contact your child’s counselor if grade information appears to be incorrect. Contact the Dean’s Office if attendance information appears to be incorrect.

 

What do I do if I get locked out of my account?
   Parents are allowed three login attempts before the system automatically locks your account for 60 minutes. This is a security measure taken to deter someone from guessing passwords. If you have lost your password, contact HelpDesk@hfhighschool.org. If you were typing incorrectly, try the login again after one hour has expired.

 

 How do I request email notification of my child’s attendance?
   When you fill in the registration form, there is a spot to type your email address. Once you type your email address, in the area below that you can select various alerts to be emailed to you. (The Missing Assignments alert is not available at this time.) Email alerts are sent in the evening.

 
 

Who can I call for help and information on my account?
   Contact the Computer Services HelpDesk by email at HelpDesk@hfhighschool.org, or by phone at (708) 799-3000 ext. 5750.